Refund & Subscription Terms

1. Refund Policy

McClure Math LLC operates with a clear and transparent refund policy designed to be fair to both our customers and business:

• No refunds available - We do not provide refunds for subscription fees once paid
• Cancellation flexibility - You can cancel your subscription anytime without restrictions or penalties
• Access retention - After cancellation, you retain full access to the service until your current subscription period ends
• Free trial protection - We offer a 7-day free trial for all new subscribers to evaluate our service risk-free

2. Refund Exceptions

Limited exceptions may be made in the following circumstances:

• Fraud cases - Unauthorized charges due to payment fraud or security breaches
• Technical errors - System errors that result in duplicate or incorrect charges
• Service unavailability - Extended service outages affecting your ability to use the platform

Refund processing time: When applicable, approved refunds will be processed within 7-10 business days and credited to your original payment method.

3. Trial Period

New subscribers receive valuable trial benefits:

• 7-day free trial - Full access to all features for seven days at no cost
• No commitment - Cancel anytime during the trial period with no charges
• Full feature access - Generate unlimited worksheets and access all difficulty levels during trial
• Easy cancellation - Cancel through your account settings or by contacting support

4. Subscription Management

Managing your subscription is simple and straightforward:

• Cancel anytime - No restrictions, penalties, or complicated procedures
• Immediate account access - Cancel directly through your account dashboard
• Email support - Contact us at mccluremathllc@gmail.com for cancellation assistance
• Subscription types - Monthly and yearly billing options available

5. Cancellation Terms

Understanding how cancellation works:

• End-of-period effective - Cancellation takes effect at the end of your current billing period
• Not immediate - You continue to have access until your paid period expires
• No pro-rated refunds - You receive full access for the entire period you've paid for
• Re-activation available - You can reactivate your subscription at any time

6. Payment and Billing

Transparent billing practices for educators:

• Secure processing - All payments processed through Stripe's secure platform
• Auto-renewal - Subscriptions automatically renew unless cancelled
• Billing notifications - Email reminders sent before renewal dates
• Payment methods - Major credit cards and debit cards accepted

7. Fair Use Policy

Our service is designed specifically for educational use:

• Educational purpose - Service intended for classroom and instructional use
• Individual educator accounts - Each subscription is for individual educator use
• Reasonable usage - Unlimited worksheet generation for normal educational activities
• No resale - Worksheets are for your educational use, not for commercial resale

8. Support and Questions

We're here to help with any subscription or refund questions:

9. Policy Updates

We may update these refund and subscription terms from time to time. Any changes will be posted on this page with an updated date. Continued use of the service constitutes acceptance of any policy changes.